project overview:
As part of my coursework, I was tasked with creating wireframes for a mobile banking app for a popular bank looking to expand its reach. The app aims to transition key in-person services to an online platform, enhancing accessibility for customers. I designed wireframes for three essential pages: Home, About, and Contact, focusing on user-friendly navigation and clarity.
goals and objectives:
User-Centric Design: Develop a seamless interface that prioritizes customer experience and accessibility.
Key Features Implementation: Ensure that all essential banking services are easily accessible within the app.
Visual Clarity: Provide a layout that allows users to quickly locate information and complete tasks.
home page wireframe:
Layout: The home page features a clean, organized design with quick access to essential services, such as account balance and transaction history.
Navigation Bar: A bottom navigation bar provides easy switching between Home, Accounts, Transfers, and More options.
Prominent Call-to-Action: Clearly visible buttons for common tasks like Transfer Money and Pay Bills encourage user engagement.
about page wireframe:
Information Hierarchy: This page presents sections on the bank’s history, mission, and values in easily digestible formats, enhanced by headings and icons.
Visual Elements: Incorporating images and icons engages users and supports the brand narrative.
Contact Links: Quick links to customer support and FAQs facilitate access to assistance.
contact page wireframe:
Contact Form: A straightforward contact form allows users to submit inquiries or feedback, with fields for name, email, and message.
Alternative Contact Methods: The page includes phone numbers and live chat options for additional support.
Location Map: An embedded map displays branch locations, aiding users who may need in-person assistance.
results and impact:
The wireframes developed for the mobile banking app received full marks on my assignment, demonstrating my ability to create a well-structured and user-friendly design. The project effectively highlights the potential for enhancing customer engagement through digital banking solutions.
reflection:
This assignment deepened my understanding of the wireframing process and the importance of aligning design with user needs. The experience reinforced my skills in creating functional, intuitive designs that can facilitate effective digital solutions for banking services.
